Nine Tips For Selecting a Social Media Agency

During the recent Blogworld Expo in Las Vegas, SocialFresh Founder Jason Keath led a panel entitled How to Hire A Social Media Company. On the panel were Edelman's David Armano, Ignite Social Media's Jim Tobin and Digital Dads' C.C. Chapman. Out of the panel, emerged tips for brands (and even agencies) looking for social media expertise.

more »

Ten Tips For Crisis Management in Social Media

At a panel held during the recent Blogworld Expo in Las Vegas, ten tips for crisis management in social media emerged. Led by Powered Director of Strategy Valeria Maltoni, the three panelists, Proff Integrated Communications Managing DIrector Dallas Lawrence, Holtz Communication + Technology Founder Shel Holtz and Ford's head of social media Scott Monty shared their views on crisis management in social media.

more »

Seven Traits of Successful Social Media Campaigns

During a recent BlogWorld Expo panel led by AdFreak's David Griner called Like it or Spike it, several traits emerged for successful social media campaigns:

1. Be authentic. In this medium, platitudes don't work.

2. Make it brainlessly easy for people to participate. Don't make people jump through too many hoops.

3. Make sure there is a clear and concise call to action. Too many brands are unclear in their explanation of how people should participate.

4. Avoid blatant self promotion within the campaign.

more »