Expresso Goes to Boston, Sapient Makes Coke Happy

- Toronto-based Expresso is bucking the economic odds and opening an office in Boston. The office will be headed by Managing Director Marta Kagan, formerly VP of Marketing at Viximo.

- Sapient has updated the Coke Happiness site which now includes a game allowing people to take on the persona of Factory workers.

- "The e-mail system, like the phone system, helps with communications both internally (i.e., with Agency employees) and externally (i.e., with clients, vendors and media)." Check out this and other gems from an un-named agency's IT policy.