
This is the best. This is how brands should build loyalty. This is how flying should be.
We’ve all heard the mindlessly boring pre-flight announcements airline attendants make prior to taking off. All that crap about putting the tray up, placing the seat in the upright position, properly stowing your carry on, turning off electronic devices and all kinds of other stuff that just makes you want to fall asleep.
Not on Southwest. Not if you have David as a flight attendent. Check out how he welcomes passengers on his flights.