Musicland Dupes Customers With Entertainment Weekly Subscription

A law suit alleges over 1,000 Musicland Stores did not inform customers who signed up for eight free copies of Entertainment Weekly they would be billed for a full subscription unless they called to cancel. Time Inc., publisher of Entertainment Weekly, allegedly gave Musicland seven dollars for every customer who was charged.

This is a standard sleazy practice whereby evaluation offers are made with statements such as, “If you don’t want to continue receiving X, all you have to do is call and cancel.” This puts the burden on the consumer where it should be the other way around.

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Steve Hall

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