JWT Defines China’s ‘Confusion Consumer,’ Definitions Questioned

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Coinciding with the launch of China CEO Tom Doctroff’s book, Billions: Selling the the New Chinese Consumer, JWT China issued a press release with the headline, “Understanding and Embracing China’s Different Worldview Is Main Theme of Billions: Selling to the New Chinese Consumer, by JWT’s Tom Doctoroff,” which offers 12 facts about the “Confucian Consumer.” While the release may seem like yet another harmless attempt by a marketing entity to neatly lump together the traits of billions of people and slap a cute title on it, some who watch the country’s culture closer have taken issue with the oversimplification and incorrectness of the 12 facts.

The main complaint is the trotting out of Confucius to “frame the market for American business people” writes the China Herald weblog that doing so “creates the illusion that there is one driving force in the Chinese market you can use as a beacon in an often chaotic situation.” In an article on Danwei written by Jeremy Goldkorn who works in the Chinese ad biz, he offers a a point by point analysis of the release and ends with “bullshitting is part of the game in the advertising industry.” While we have no idea who’s right and who’s wrong on this whole Confucian Consumer thing nor are we equipped to make judgement, we do know Goldkorn’s statement is as true as the Earth is round.

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Steve Hall

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