IM as a Marketing Tool

A great article on the use of IM in customer management from marketingsherpa:

Can Adding Instant Messaging Improve Your Site’s Profits? One B2B Site’s Story

Picture of Steve Hall

Steve Hall

RECENT ARTICLES

TRENDING AROUND THE WEB

8 signs someone is quietly struggling in life (even if they seem fine on the surface)

8 signs someone is quietly struggling in life (even if they seem fine on the surface)

Global English Editing

9 habits of boomers who became more successful after retirement than they ever were at work

9 habits of boomers who became more successful after retirement than they ever were at work

Global English Editing

9 phrases people with poor social skills use that make others uncomfortable

9 phrases people with poor social skills use that make others uncomfortable

Global English Editing

9 things boomers understand deeply that younger generations are still figuring out the hard way

9 things boomers understand deeply that younger generations are still figuring out the hard way

Global English Editing

If you survived a lower-middle-class childhood in the 60s, you carry these 8 resourcefulness traits your grandchildren can’t comprehend

If you survived a lower-middle-class childhood in the 60s, you carry these 8 resourcefulness traits your grandchildren can’t comprehend

Global English Editing

You know you grew up lower-middle-class when these 10 experiences still feel completely normal to you (but sound wild to others)

You know you grew up lower-middle-class when these 10 experiences still feel completely normal to you (but sound wild to others)

Global English Editing